Refund Policy
No Refund Policy
Please note that all bookings made with O New Star Hotel are non-refundable.
Once a reservation is confirmed and payment is processed, we do not offer any refunds, cancellations, or modifications that result in a refund of the paid amount. This policy applies to all room types and booking durations.
Cancellation Policy
In the event of a cancellation by the guest, the full amount paid for the booking will be forfeited. We recommend guests to be certain of their travel plans before confirming their reservation.
No-Show Policy
If a guest fails to arrive on the scheduled check-in date ("No-Show"), the reservation will be considered cancelled effectively from the check-in time, and the full booking amount will be retained by the hotel. No refunds or partial credits will be issued.
Early Check-out
Guests who choose to check out earlier than their scheduled departure date will not be eligible for a refund for the unused nights.
Contact Us
If you have any questions about this policy prior to booking, please contact us at:
- Email: info@onewstar.com
- Phone: +91-6370949XXX