Privacy Policy

Introduction

Welcome to O New Star Hotel ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we handle your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a booking with us.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Make a reservation or booking.
• Contact us via email or phone.
• Subscribe to our newsletter or promotional materials.

The types of information we may collect include:

• Name and contact details (email address, phone number).
• Billing and payment information (processed securely).
• Copy of government-issued ID (Passport, Aadhar, Driving License) upon check-in for verification purposes as required by law.

How We Use Your Information

We use the information we collect to:

• Process and manage your bookings and payments.
• Communicate with you regarding your stay and respond to inquiries.
• Verify your identity upon check-in.
• Comply with legal obligations and law enforcement requests.

Data Security

We prioritize the security of your personal information. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet is 100% secure.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except to trust third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: info@onewstar.com
• Phone: +91-6370949XXX